Privacy Notice
Last Updated: 15 July 2026
At Velkado, we value your privacy and are committed to protecting your personal information. This Privacy Notice explains how we collect, use, store, and protect your personal data when you visit www.velkado.shop, purchase our products, or interact with our services.
By using our website, you agree to the practices described in this Privacy Notice.
Who We Are
Velkado is an online retailer specializing in premium honey, propolis, royal jelly, beeswax, and natural wellness products.
Website:
https://velkado.shop
For any privacy-related questions, you may contact us at:
Email: support@velkado.shop
Information We Collect
When you use our website, we may collect the following information:
Personal Information
- Full Name
- Billing Address
- Shipping Address
- Email Address
- Phone Number
- Account Login Information
- Payment Details (processed securely through third-party payment providers)
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Cookies
- Website Usage Data
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Manage your account
- Provide customer support
- Respond to enquiries
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Send order confirmations and shipping updates
- Comply with legal obligations
With your consent, we may also send promotional emails, product updates, and special offers. You may unsubscribe at any time.
Cookies
Velkado uses cookies to improve your browsing experience.
Cookies help us:
- Keep products in your shopping cart
- Remember your preferences
- Improve website performance
- Analyze visitor traffic
- Provide a personalized shopping experience
You can disable cookies through your browser settings; however, some website features may not function properly.
Sharing Your Information
We do not sell or rent your personal information.
Your information may be shared only with trusted third parties where necessary, including:
- Payment processors
- Shipping and courier companies
- Website hosting providers
- Analytics providers
- Fraud prevention services
- Government or legal authorities where required by law
All third parties are required to protect your information and use it only for authorized purposes.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Our website uses secure SSL encryption to protect sensitive information during transmission.
Although we take reasonable precautions, no method of online transmission or electronic storage can be guaranteed to be completely secure.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal data
- Restrict or object to certain processing
- Withdraw consent where applicable
- Request a copy of your personal information
To exercise these rights, please contact us at:
Data Retention
We retain personal information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Meet legal, accounting, and tax obligations
- Resolve disputes
- Enforce our policies
When your information is no longer required, it will be securely deleted or anonymized.
Third-Party Services
Our website may contain links to third-party websites or services.
Velkado is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that a child has provided personal information, we will promptly remove it.
Changes to This Privacy Notice
Velkado may update this Privacy Notice from time to time to reflect changes in our business, legal requirements, or website functionality.
Any updates will be posted on this page with a revised Last Updated date.
Contact Us
If you have any questions regarding this Privacy Notice or how your personal information is handled, please contact us:
Velkado
Website:
https://velkado.shop
Email:
support@velkado.shop